Call summary
CallerLena · 04xx xxx 418
JobRoller door stuck halfway open
LocationPeakhurst
UrgencyHigh
Useful detailShop opens at 8am. Side lane access. Can send photos.
A smarter way to answer every customer call.
Opeus is an AI receptionist for small businesses: it answers your calls, captures what each customer needs, texts you the summary, and books appointments into your calendar.
Keep your number. Set up in about 10 minutes. Prices include GST.
30 daysmoney-back guarantee
$0setup costs
~10 minto go live
Built by repeat founders.
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Our founders have previously been featured for their work in these publications around the world.
Backup for the calls that used to get away.
Put Opeus behind your number.
Your public number stays where it is. Opeus answers only the calls you send it: after-hours, busy, unanswered, or all calls if you want full cover.
Give it the facts
Start with your website or Google listing. Add your hours, services, suburbs, rough prices, urgent jobs, and the questions you usually ask.
You check everything before it answers a customer.
Try the awkward calls
Ring it yourself. Ask about prices. Ask for today. Ask for something outside your service area.
Change the greeting, the questions, and the urgent triggers until it sounds like your business.
Forward the calls you miss
Keep your current number. Send busy, unanswered, or after-hours calls to Opeus.
Every answered call is saved in your dashboard and sent to you by text.
Most businesses are live in about 10 minutes. No new phone system.
Ringing out sends people back to the list.
The person calling you has already done the hard part. They found you.
If the phone rings out, they do not study your brand. They tap the next result, ask the same question, and book with whoever answers first.
Opeus covers the gap between being found and being free to pick up.
From $149/month incl. GST
Put Opeus on my numberWithout Opeus
6:12 pm
Missed callWithheld number. Rang out after 22 seconds. No voicemail.
6:14 pm
Caller tries the next businessThe job moves before you see the missed call.
With Opeus
6:12 pm
Opeus answersCaller explains the job, location, timing, and urgency.
6:14 pm
Details on your phoneYou know who called, what they need, and what to do next.
The useful bits, without the voicemail.
No replaying a two-minute message in the ute.
Opeus sends the parts that change what happens next: who called, where they are, what they need, how urgent it sounds, and the detail most voicemails leave out.
Full transcript
OpeusThanks for calling. How can I help?
CallerThe roller door is stuck halfway open. I need someone before we open.
OpeusGot it. Is the shop secure at the moment?
CallerMostly. I can stay here another hour.
OpeusI'll mark this as urgent and pass it on now.
Sales calls stay out of your day.
BlockedEnergy comparison pitch · 0:32
Blocked"Google listing" robocall · 0:11
Ended politely. Nothing for you to do.
Hear it before you put it on your line.
Try the demo with the calls your business actually gets.
Ask about price. Ask for today. Say it is urgent. Give half the details. Change your mind halfway through.
You will hear how Opeus answers, asks, sorts, and summarises the call.
Try the demo
Enter your number and Opeus calls you. Demo calls may be recorded so you can hear your own transcript.
After-hours · Electrician1:24
Cool room before open
A café owner calls after closing because the cool room keeps tripping the power. Opeus gets the fault, timing, address, and urgency.
What you receive: URGENT: Cool room tripping power, Revesby. Café opens 5:30am. Vik, 04xx xxx 271. Wants attendance before open if possible.
Midday · Salon0:58
The chair is full. The phone still rings.
A caller asks about a colour correction before a wedding. Opeus gets the service, timing, hair length, photos, and preferred day.
What you receive: Booking request: colour correction after box dye. Shoulder length. Needs Friday before wedding. Narelle, 04xx xxx 884. Has photos.
Spam filter · Auto-detected0:32
The call you did not need.
Opeus recognises a sales pitch and ends the call politely.
What you receive: Spam blocked: energy comparison pitch. No action needed.
Urgent · Keyword trigger1:05
The call that should move up the list.
A caller says it is urgent. Opeus asks for the practical details first, then flags the summary for immediate callback.
Read transcript
OpeusThanks for calling. How can I help?
CallerThe roller door is stuck halfway open. I need someone before we open.
OpeusGot it. Is the shop secure at the moment?
CallerMostly. I can stay here another hour.
OpeusI'll mark this as urgent and pass it on now.
What you receive: URGENT: roller door stuck open, Peakhurst. Shop opens at 8am. Side lane access. Lena, 04xx xxx 418.
One decent job can cover the month.
Start with missed and after-hours calls. Add more cover when the phone gets busier. Month to month. 30-day money-back guarantee. Prices include GST.
Starter
$149
per month incl. GST · 250 receptionist minutes included
For smaller teams that need the calls covered when everyone is busy, closed, driving, or already with a customer.
- Keep your number or take a dedicated number
- AI answering in an Australian voice
- SMS summaries as calls happen
- Lead capture with urgency flagging
- Spam handling
- Full call transcripts
- Dashboard and analytics
- Month to month
- 30-day money-back guarantee
Professional
1,000 receptionist minutes included
For busier phones. Same setup, more call time.
Everything in Starter · Four times the included minutes · Change plans as call volume changes · Annual plans available
$249/mo incl. GST
See ProfessionalAnnual plans save 10% on Starter and 20% on Professional.
What owners noticed first.
Early pilot feedback. Names shortened for privacy.
Three after-hours jobs in the first week.
"Paid for itself in the first week. Three jobs from after-hours calls I would have missed."
Fewer calls disappearing into voicemail.
"My clients love that someone always picks up. No more voicemail, no more missed messages."
The voice kept callers talking.
"The voice makes the difference. Customers engage. They don't hang up."
Built in Sydney for Australian calls.
Opeus is made for the way local customers actually speak: suburbs, job types, mobile numbers, GST, after-hours urgency, and the small details that decide whether a call becomes work.
It is not a call centre. It is backup for the number your customers already know.
Common questions
Do I keep my own phone number?
Yes. Most businesses keep their current number and forward missed, busy, or after-hours calls to Opeus. You can also take a dedicated number if you prefer.
How do the included minutes work?
Receptionist minutes are the time Opeus spends answering calls. Starter includes 250 minutes per month. Professional includes 1,000 minutes per month. You can change plans as call volume changes.
Will callers know it is AI?
You choose the greeting. We recommend being clear that Opeus is an answering assistant for your business. The goal is simple: answer well, ask useful questions, and pass the details to you quickly.
What if it is wrong for my business?
You can test Opeus before going live. Change the greeting, services, questions, suburbs, urgent triggers, and anything it should avoid saying. Every plan has a 30-day money-back guarantee.
Can I use it only after hours?
Yes. You decide when calls go to Opeus. Use it after hours, when the line is busy, when calls go unanswered, or as full-time cover.
What happens to spam calls?
Opeus can recognise common sales calls and robocalls, then end them politely. You do not need to hear about every blocked call unless you want to.
Your phone can have backup today.
AI answering is becoming normal. Add it to the number customers already call. The caller gets an answer. You get the useful bits. The next listing waits.
Keep your number. Set up in about 10 minutes. Month to month.